• New established Electricity Retail Business
• Activate your Energy Experience/Billings experience
• Hands on varied position
• Melbourne CBD location relocating to Geelong in 2017

Our client is looking for a switched on customer service/back office coordinator for their busy team.

Duties

• Providing support within the Retail Operations business by processing transactions, documenting policies, processes and procedures
• Providing excellent service to ensure customers are transferring and being billed
• Ensure accurate and timely transfer & billing of customer contracts
• Resolve a range of customer related issues

To be successful in this role you will;

• Have a good understanding of the Electricity Retail customer life cycle
• Strong attention to detail
• Experience of the billing concepts of mass market and/or commercial and Industrial electricity customers
• Excellent verbal and written communication
• Looking to relocate or happy to commute to Geelong as the role progresses

This is an excellent role for someone who has a mature approach to their work, is a team player. Ideally you will have experience working within the national Electricity Market – Retail, and associated customer back office operations, such as billing, network tariffs, service orders, new connections and customer transfers for a minimum of 1 year.